Truphone: mobile VoIP Euro-style

Truphone Picking PocketsLet’s face it, Europe is a different market.  But with daily assertions that the-world-is-flat and one big market, I am still struck by regional interpretations of technology.

Take mobile VoIP, for example.  Though it hasn’t rolled out yet, mobile VoIP for the North American market promises: 

  • Presence applications.  VoIP-based apps display the state of the user you are trying to reach: I am on the phone, I am in a meeting, don’t bother me, I am on-line.
  • Higher average revenue per user (ARPU).  Operators charge more for market-specific applications. Every contractor and warehouse worker needs push-to-talk (PTT) — which has one of the highest ARPUs in the mobile industry.
  • Lower infrastructure costs.  Operators save money on all-IP core networks and get higher voice capacity per cell tower.

But in Europe, mobile VoIP means only one thing at the moment:

  • Users by-pass long distance, arbitrage mobile minutes, save money. Mobile operators take it in the shorts.

Witness Truphone’s recent round of financing of $24.5m.  Download the Truphone client to your dual-mode Wi-Fi/GSM phone and make free Wi-Fi mobile-to-mobile calls or save a bunch of money on a salad bar of other VoIP-style deals.  Bottom line, Truphone is establishing itself as a by-pass service provider and there is nothing that Euro-operators can do about it.  How can that be? 

Unlike the US market, customers can buy any GSM phone insert their operator-supplied SIM card and they are off to the races.  If the user chooses to buy a dual-mode phone with both GSM and Wi-Fi, the mobile operator has no control over the Wi-Fi portion of the phone. 

Hmm…Then it must stand to reason that Nokia pushing a pile of Wi-Fi/GSM phones could rub the Euro cell operators the wrong way.  So what?  What’s a poor Euro-cellular operator to do?  Not much.  Since GSM SIM cards have nothing to do with Wi-Fi authentication and authorization, there is almost nothing the operator can do to stop Truphone-style mobile VoIP operators from springing up.  I suppose they could try modifying the ancient GSM standard to somehow gain control over the Wi-Fi radio.  But don’t hold your breath on that one.

Is this a permanent trend?  Definitely.  Truphone’s funding will further legitimize the fledgling “software-only network operator.”

On the horizon, I believe Euro-operators will respond with GSM and UMTS-based femtocell base stations for the home, and with UMA-based services over Wi-Fi.  Until then, advantage Truphone.

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